Customer Service
Frequently Asked Questions
We accept all major debit and credit cards through Stripe, our secure payment processor. We never see or store your card details.
Yes, we ship worldwide. Delivery is free on orders over $60, or $4.99 otherwise. See Delivery & Returns for details.
Go to My Account → Order History to see every order you've placed, its status, and what was in it.
You have 14 days from delivery to return an unused item in its original packaging for a full refund. Email emmy4toz2010@gmail.com to start a return.
Once you've purchased a product, a review form appears on that product's page while you're signed in. Reviews are checked by our team before they go live, which usually takes a day or two.
Yes. Every product is sourced directly from West African makers and traders, the same suppliers behind our sister restaurant, Faaji & Brew Palace.
Head to our Contact Us page, or email emmy4toz2010@gmail.com directly.